Ship agency services

Ship agency services are a set of professional solutions provided by a ship agent to shipowners and charterers, ensuring full vessel support during port calls.

Graincom Shipping offers ship agency services in Ukraine’s key ports — Odesa, Pivdennyi (Yuzhny), Chornomorsk. We deliver fast and reliable support at every stage of a vessel call: from preliminary arrangements and documentation to final departure.

Professional Ship Agency Services in Ukrainian Ports

Port Call Coordination

• Planning of vessel arrival and departure.
• Ordering of pilotage, tugs, launches.
• Coordination with port authorities, regulatory bodies, and service providers.
• Resolution of administrative and operational issues.

Information Support

• Up-to-date data on port rules, restrictions, and customs.
• Notifications on legal and procedural changes.
• Prompt operational reports on the vessel.

Cargo and Port Documentation

• Coordination and issuance of cargo and port documents with shipowner, charterer, and shipper.
• Legal compliance and timely documentation.

Port Charges & Disbursement Control

• Payment of all port, agency, and auxiliary services.
• Disbursement calculation and transparent reporting.

Ship Supply

• Timely processing of captain’s requests.
• Supply of fresh water, food, fuel, spare parts, etc.

Interest Representation

• Representation under agency agreement.
• Even without being the cargo sale contract agent, we may represent the interests of the shipowner, charterer, or other stakeholders.

Crew Change

• Assistance with crew embarkation/disembarkation.
• Full support with documentation and formalities.

Our Key Advantages

• Service in all Ukrainian seaports.
• 24/7 client support, including holidays and weekends.
• Over 20 years of experience in agency and logistics services.
• Established working relationships with port authorities and relevant government agencies.
• Transparent financial reporting and fast communication.

 

Trust Ship Agency to Professionals!